Metz Air Control Customer Testimonials

After nearly signing with the first company I dealt with based on a strong believable personality, my wife said let’s sleep on it. The next day I found out I was lied to by one of the better known salesman/liars in the industry, I was ready to go with a second company which was 27 year family owned sounded really great on the phone and was $6000 less than the previous estimate for identical equipment. After reading reviews of the second company regarding failure to respond to Customer complaints with an F rating from the BBB we looked at listed companies highly rated by the BBB. We literally pulled your name out of a hat because my wife liked the name, Metz… Don’t ask me, maybe it rhymes with Best. We were fortunately able to go to their showroom and see four or five units operating side-by-side to help with our decision. We are thoroughly happy with their service and attention to detail and returning the next day as needed with some of their best people to make everything was right. So far it’s one of the best decisions we have made based on the flip of a coin. We paid a little more, but got a lot more in terms of quality, efficiency and longevity. Read Less

Update: 7/11/2025 - Crus Dulay did a great job today with the annual maintenance. Very informative and helpful with getting the adjustments needed. He was so quick and thorough, and encouraged maintenance on BOTH the A/C and furnace, not just one like I scheduled. His expertise was in point!! Tim was GREAT! He represented Metz with the same professionalism, knowledge, experience, and excellent service as I have come to expect from Bryan and all of the other techs at Metz. Had maintenance check up done on the furnace, I upgraded to the recommended Respicare Filter to improve the performance of my new furnace, and also to scrub the air cleaner by adding this component. I'm really happy with the results, I'm really happy with the service, and they are always very responsive whenever there's any issue or call for service. Tim explain things to me in a simple and understandable manner that allow me to understand and make informed decisions about enhancing the system that I already have. Since I moved into my home in 2007, I have only worked with Metz for my air and heating needs, and that will continue as long as we're both around. Thanks a bunches! Read Less

What a day! This is the best service I ever had for so long. The technician Nathan Metz has the best knowledge and experience in town. His personality and spirit of providing the best Service is very awesomeness! He’s the third generation running of Metz company with part of German blood, he takes things so seriously and doing his job so Precisionly in a such professional way! I guess maybe the blood or maybe he learned in a such young age from his family, that just makes him the best of best in this HVAC field! He will get everything estimate and tested out before getting a reasonable price. The price are so compatible on the market for all his customer, he will never over charged for anyone. Also, He will thinks and explains all possible way to fix it before getting the opinion of change a new system! And don’t forgot to get their membership discount, it will save you 10% overall price and twice a year professional maintenance for a very reasonable price A Big thank you for Nathan and really thankful to have him as our forever HVAC technician. He is the best of the best in town! If I could I will leave 10 stars, that’s how good Metz is! Read Less

I recently had an issue with my AC unit not blowing cold air, and I contacted Metz Air Control for help. From the moment their technician Jose arrived, I was thoroughly impressed. He was incredibly knowledgeable, professional, and courteous throughout the entire service visit. Jose took the time to run a series of tests, quickly diagnosed the problem, and explained everything clearly. Not only did he identify the issue, but he also fixed it efficiently, restoring comfort to my home. It’s rare to encounter such a dedicated and skilled technician, and Jose truly went above and beyond. Metz Air Control is lucky to have him on their team! Highly recommend their services—especially if you get the chance to work with Jose. Read Less

We have used Metz a couple of times and have been very pleased with their work. The technicians have all been super friendly, knowledgeable, and honest about their service. And they keep everything clean, which I greatly appreciate. Read Less