Metz Air Control Customer Testimonials

I’ve been with Metz for years, ever since my previous AC guy/neighbor retired. (RIP Manny) He reassured me I would be in good hands and he was right. They’ve done repairs for me in the past, replaced all my ducts and vents, added two new vents, and replaced my complete heating and cooling systems over the years. Always reasonably priced and excellent work. They’re a family business that takes pride in their work. I’ve signed up for their yearly maintenance plan and just had my summer service/checkup. Cris was my tech this time, and he was very courteous and friendly. He’s young but really knows his stuff and doesn’t push selling anything extra that can wait for a later time. In general, the techs have always worked with me to keep costs down and extend the life of my equipment. It’s a great company with great people. Read Less

Update: 7/11/2025 - Crus Dulay did a great job today with the annual maintenance. Very informative and helpful with getting the adjustments needed. He was so quick and thorough, and encouraged maintenance on BOTH the A/C and furnace, not just one like I scheduled. His expertise was in point!! Tim was GREAT! He represented Metz with the same professionalism, knowledge, experience, and excellent service as I have come to expect from Bryan and all of the other techs at Metz. Had maintenance check up done on the furnace, I upgraded to the recommended Respicare Filter to improve the performance of my new furnace, and also to scrub the air cleaner by adding this component. I'm really happy with the results, I'm really happy with the service, and they are always very responsive whenever there's any issue or call for service. Tim explain things to me in a simple and understandable manner that allow me to understand and make informed decisions about enhancing the system that I already have. Since I moved into my home in 2007, I have only worked with Metz for my air and heating needs, and that will continue as long as we're both around. Thanks a bunches! Read Less

After nearly signing with the first company I dealt with based on a strong believable personality, my wife said let’s sleep on it. The next day I found out I was lied to by one of the better known salesman/liars in the industry, I was ready to go with a second company which was 27 year family owned sounded really great on the phone and was $6000 less than the previous estimate for identical equipment. After reading reviews of the second company regarding failure to respond to Customer complaints with an F rating from the BBB we looked at listed companies highly rated by the BBB. We literally pulled your name out of a hat because my wife liked the name, Metz… Don’t ask me, maybe it rhymes with Best. We were fortunately able to go to their showroom and see four or five units operating side-by-side to help with our decision. We are thoroughly happy with their service and attention to detail and returning the next day as needed with some of their best people to make everything was right. So far it’s one of the best decisions we have made based on the flip of a coin. We paid a little more, but got a lot more in terms of quality, efficiency and longevity. Read Less

My a/c technician from Metz text me, inside the appointment window, and said he was on his way. This included a picture of himself and his name, Axle Marquez. When he arrived I told Alex what was happening and a/c not working. He checked both my inside and outside, heating and air conditioning, units. He was professional, courteous and friendly. Axle explained what was going on and gave me options for me to consider. We agreed on a plan and Axle went to work. He was very informative and explained everything. After the repair he waited to see that everything was working properly. This is why I chose Metz Air Control for all my a/c and heating services. Thank you Alex! Read Less

Pedro is an excellent AC technician. I have used him three times and he solved my issue quickly in each instance. He is friendly, honest, and knowledgeable in all AC areas. He is the reason I've become a Metz customer for my AC needs. Read Less